Privacy Policy
Last updated: January 21, 2026
At Pixalotl, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.
Information We Collect
We collect information that you provide directly to us, such as:
- Account information (email address, name)
- Server configuration and usage data
- Communication data when you contact us
Important: We do not store credit card numbers or other sensitive payment information. All payment processing is handled securely by Stripe, and payment information is stored by Stripe, not by us. See the Stripe section below for more details.
Third-Party Services
Umami Analytics
We use Umami Analytics, a privacy-focused web analytics service, to understand how visitors interact with our website. Umami helps us improve our service by providing insights into:
- Page views and navigation patterns
- Button clicks and user interactions
- General geographic location (country-level only)
- Device and browser information
Important: Umami does not use cookies and does not collect personally identifiable information. All data is anonymized and aggregated. We do not track individual users across websites. For more information, visit umami.is.
Cloudflare
Our website is protected by Cloudflare, a content delivery network and security service. Cloudflare helps us:
- Protect against malicious traffic and DDoS attacks
- Improve website performance and loading speeds
- Ensure service availability and reliability
Cloudflare may set cookies and collect certain technical information (such as IP addresses) to provide these services. This information is used solely for security and performance purposes. Cloudflare's use of cookies is governed by their Privacy Policy. You can learn more about Cloudflare cookies here.
Stripe
We use Stripe to process payments securely. When you make a payment:
- Payment information (credit card numbers, billing details) is collected and stored by Stripe, not by us
- We never see or store your full credit card numbers or sensitive payment data
- Stripe handles all payment processing in compliance with PCI DSS standards
Stripe's collection and use of your payment information is governed by their Privacy Policy. We only receive confirmation of successful payments and transaction details necessary for billing purposes.
Supabase
We use Supabase for authentication and database services. Supabase helps us:
- Securely manage user authentication and accounts
- Store and manage your server data and configurations
- Process and store your account information
Your data stored in Supabase is encrypted and protected. Supabase's data handling practices are governed by their Privacy Policy. Authentication uses secure session cookies to maintain your login state.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions (payment processing handled by Stripe)
- Manage your account and server configurations
- Send you important service-related communications
- Respond to your inquiries and support requests
- Detect and prevent fraud or abuse
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your account and data
- Opt out of certain data collection practices
To exercise these rights, please contact us through our contact form.
Cookies
We use cookies and similar technologies for the following purposes:
- Authentication: Session cookies to keep you logged in to your account
- Security: Cloudflare cookies to protect against malicious activity
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our service.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our contact form.